IM Coaching is run by Isobel Mayhew, Harlequins rugby player. Any parent or guardian singing up a child for camps or 1 to 1 coaching must consent to these terms and conditions after booking.

 

1. IM Coaching has full public liability insurance. However, you acknowledge that there is an inherent risk of injury, including serious injury, in relation to rugby and that all risk cannot be excluded. IM Coaching will take all reasonable steps to minimise the risk of injury, but our insurance does not cover you for inherent risks or participant negligence. Except where IM Coaching is negligent, we do not accept liability for the personal injury of any participant or spectator.

2. Your booking is confirmed via email and your place on camp is only valid once correct payment has been received before the camp start date. IM Coaching reserves the right to limit and to alter numbers on any particular camp. In the event that your payment is processed and we are unable to confirm the named participant’s place on the camp, we will contact you and endeavour to accommodate the named participant on the next available camp or, at your option, refund your payment in full.

3. We reserve the right to remove any participant from a camp at our discretion, if for example the participant is in our opinion causing disruption or not behaving in line with the behaviours outlined at the beginning of the camp. No refund will be made, and any other costs associated with the removal of the participant will be incurred at the parent/carer’s expense. These behaviours include, but are not limited to the following: 1. Abusive language towards other camp participants, Harlequins staff and/or camp venue staff. 2. Disruptive behaviour throughout the day, this includes the whole period the participant is with Harlequins. 3. Bullying of other participants on the camp.

4. By signing up to IM Coaching camps parents/carers are confirming that there is no reason known to them that their child is medically unfit to take part. Any medicines taken by participants at the camp are the responsibility of the individual and parent/carer concerned and should be highlighted to IM Coaching at the registration process at the latest or email imcoaching12@gmail.com

5. A cancellation must be made in writing (e-mail) to IM Coaching directly. Full refunds will be provided upon request where notice of cancellation is received by IM Coaching within 14 days after booking. Any cancellations received after this date, but more than 14 days before the start of the camp, will receive a 50% refund.

6. If cancelled less than 7 days before the camp start date will not receive a refund unless due to injury or illness confirmed in writing from a medical professional. In this case the opportunity will be given for attendance at the next available camp.

7. Any refund requests will be processed within 7-10 working days, onto the payment card used to purchase the camp.